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 Post subject: BANK OF CYPRUS QUERY
PostPosted: Wed Apr 03, 2013 2:03 pm 
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Junior

Joined: Mon Nov 21, 2011 3:23 am
Posts: 55
Location: Bradford and Chlorakas
Today I received the following e-mail from the BOC who have charged me 150 Euros for 'Security Codes Charges'. Wasn't there a previous thread about this? What was the outcome with people who complained to the BOC?
Many thanks


From: Bank of Cyprus Info <[email protected]>
To: "[email protected]" <[email protected]>
Sent: Wednesday, 3 April 2013, 11:21
Subject: RE: R124/03-3293

Dear Mr. Couzens,

Thank you for your message.

Regarding your query, please note that the Security Codes Charge relates to an annual charge for accepting outgoing or internal transfer instructions from clients. For any further clarifications you may contact your account branch directly.

Yours sincerely,


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 Post subject: Re: BANK OF CYPRUS QUERY
PostPosted: Wed Apr 03, 2013 4:19 pm 
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Joined: Sat Aug 07, 2010 11:06 pm
Posts: 10104
Location: Pegeia
Here's the old thread
http://www.paphospeople.com/ppforum/viewtopic.php?f=2&t=23639&p=191219&hilit=security+code+charge#p191219

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Dave
Moira And Dave

“I know that you believe you understand what you think I said, but I'm not sure you realize that what you heard is not what I meant.”


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 Post subject: Re: BANK OF CYPRUS QUERY
PostPosted: Wed Apr 03, 2013 4:26 pm 
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Joined: Mon Dec 11, 2006 11:53 pm
Posts: 17223
Location: Pano Paphos
I just love banks , they take your money , loan it out to other people for a profit , then charge you for the pleasure of them doing it ..
:huff

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 Post subject: Re: BANK OF CYPRUS QUERY
PostPosted: Mon Apr 22, 2013 5:47 pm 
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Junior

Joined: Mon Nov 21, 2011 3:23 am
Posts: 55
Location: Bradford and Chlorakas
As I'm now in Paphos, I went today to the Bank of Cyprus in Chlorakas, they advised me to go to the International Section of the BOC in the old town, so I did.

I was flatly refused any refund of the 150 Euros they deducted from my account in February. I asked why I wasn't notified and they replied "we put it on our web site". And added "We (BOC) are going through difficult times and anyway, it is too late to refund you as we closed any refunds on March 15". They said "everyone had to pay these fees that had Cyprus accounts but lived abroad and had to do IBU banking". I asked to close my account as I wasn't happy the way they just took out the money! They said no-one can close any accounts at the moment.

Unbelievable!!!! Did anyone else have any issues with these 'Security Code Fees'? And if yes, were you refunded?

Thanks

MC


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 Post subject: Re: BANK OF CYPRUS QUERY
PostPosted: Mon Apr 22, 2013 6:04 pm 
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Joined: Sat Aug 07, 2010 11:06 pm
Posts: 10104
Location: Pegeia
As above, here is an old thread about it
http://www.paphospeople.com/ppforum/viewtopic.php?f=2&t=23639&p=191219&hilit=security+code+fees#p191219

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Dave
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