The practice of online shopping for groceries is not yet well-established in Cyprus, a gap in the market which has been brought to the fore in recent days.
“Because of the situation with coronavirus, many people are afraid to leave their homes and perhaps get exposed, so it is important for us to try and help our customers,” Eleanor Papantoniou of Papantonious supermarkets told the Cyprus Mail in Friday.
The business now has nine stores in Cyprus, predominately n Paphos, which has five stores in the district; there are also three in Limassol and one in Nicosia.
Shopping and delivery is being done on an ad hoc basis, she said, with no formal routine in place as yet. However, shoppers may either email, contact the stores via their website contact page, or their dedicated Facebook page, or call the main number in the first instance.
“We can take orders over the telephone or email and deliver to peoples’ homes,” she said.
Orders should be kept simple and payment can be made on delivery by either cash, bank or credit card, Papantoniou added.
Not all of the stores in Paphos will be able to fulfil home delivery, she said, adding that other stores would cover these needs.
In addition, by pre-arrangement, shopping may be left on customers doorsteps who are in high risk groups.
“We are very careful in the handling of all of our goods and foods not only because we are obligated too but also we want high standards for ourselves and our customers to help to prevent the spread of this virus.”
Papantoniou Supermarkets
Tel: customer service : 26936600
http://www.papantoniou.com.cy/en (Garden of Eden) is also providing a similar service to customers in Paphos who may either email a shopping list or send it via their Facebook page. Deliveries are being undertaken by their drivers who are being kept very busy, a staff member informed the Cyprus Mail.
A Facebook enquiry about delivery garnered this swift response: “You can make a list here and we will deliver today. We can leave it outside and you can pay either cash or card on delivery. There is a minimum order of 20 euros and you can order anything you want.”
Shoppers are then contacted by telephone when their order is ready to confirm it, the total and delivery, the store added.
Garden of Eden - Tel : 26600980, 26270905 26600813
http://www.edemgarden.com http://www.facebook.com/kipostisedem2 SupermarketCy seems to be the only established online supermarket offering shopping and delivery in this way, since 2011. All sorts of goods and products are available to choose from online.
They currently serve the districts of Nicosia, Limassol, Larnaca, Paphos and Famagusta with the exception of some rural areas, however they noted that new areas are added daily and advised shoppers to check their distribution areas frequently.
https://cyprus-mail.com/2020/03/21/coronavirus-supermarkets-scramble-as-demand-for-home-delivery-spikes/
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