Fylde Filly wrote:
Geoffrey
Did your wife get the rail tickets sent to her or is she to collect them from the machines at the railway station?
If she is collecting from the machine, she should simply not collect those tickets and then claim a refund after the date has passed. She may lose an admin fee of £10.
Depending how the booking was made, the tickets are often valid for a number of days afterwards if booked as an open return in which case, she could just book a single one way journey and use the original ticket for the return rail travel.
Thanks for your comments, and thanks to the others who also took time to reply.
Neither, she printed them out.
We are in touch with "Transpennine Express" who seem very helpful and she will be paying the difference between what the new tickets are and what she paid for the old ones, plus £10.
So actually it will only have cost her about £16 more return.
The good news is that the Cobalt flites now are also different, but much more convenient, times.
All is well that ends well - but suppose with a new airline like Cobalt we should expect hiccups!
And we have not been disappointed!
But we have been all morning sorting it out when we could have been on the beach.
Geoff.